Comments on: Customer Management Is Not Customer Service http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/ Just another WordPress weblog Mon, 15 Mar 2010 11:47:29 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: panama property http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1539 panama property Sat, 16 May 2009 17:36:42 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1539 Customer service isn't just about serving or catering to the needs of the customer when they require but it also about building an important long term relation with your customers & take care of their requirements as well. Customer management has a very important role to play in the Real Estate business to keep your customers intact & also drive new customers towards your business. Cheers,Harry,Panama property Customer service isn’t just about serving or catering to the needs of the customer when they require but it also about building an important long term relation with your customers & take care of their requirements as well. Customer management has a very important role to play in the Real Estate business to keep your customers intact & also drive new customers towards your business.

Cheers,Harry,Panama property

]]> By: Patsy Snyder http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1467 Patsy Snyder Mon, 27 Apr 2009 19:41:41 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1467 Customer service is always so very important and especially in today's economic situation. People have enough problems without receiving bad service when they really need help. People who are good at customer service are true, caring individuals and if one does not possess those characteristics, one needs to get another type of job. I am always amazed at how managers choose to employ some of the people they have in customer service. Customer service is always so very important and especially in today’s economic situation. People have enough problems without receiving bad service when they really need help. People who are good at customer service are true, caring individuals and if one does not possess those characteristics, one needs to get another type of job. I am always amazed at how managers choose to employ some of the people they have in customer service.

]]> By: Beaufort SC Real Estate http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1438 Beaufort SC Real Estate Wed, 22 Apr 2009 21:05:07 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1438 I love it. Great example of customer service. It seems like in todays world everyone is about the quick fix and instant gratification. I guess I'm one of the few remaining people believe that hard work, ethics, and customer service actually equal better results and money money in the long run. Sure, in the real estate business, great customer service take more time but I think you actually earn much more with it. I have noticed I get a LOT more referrals that other agents in my office due to the customer service I provide. Long term thinker are still where it's at!!! I love it. Great example of customer service. It seems like in todays world everyone is about the quick fix and instant gratification. I guess I’m one of the few remaining people believe that hard work, ethics, and customer service actually equal better results and money money in the long run. Sure, in the real estate business, great customer service take more time but I think you actually earn much more with it. I have noticed I get a LOT more referrals that other agents in my office due to the customer service I provide. Long term thinker are still where it’s at!!!

]]> By: Tony@Air Conditioner Contractor http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1427 Tony@Air Conditioner Contractor Mon, 20 Apr 2009 18:35:41 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1427 Customer service is without a doubt priority #1. They are already getting bad publicity from your post and would probably lose my business as well in a very competitive industry. Not a smart decision at all. Customer service is without a doubt priority #1. They are already getting bad publicity from your post and would probably lose my business as well in a very competitive industry. Not a smart decision at all.

]]> By: Nassau County Animal Control http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1413 Nassau County Animal Control Fri, 17 Apr 2009 21:24:20 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1413 I am actually a big fan of the self checkout stands when I'm in a hurry and I don't have anything too difficult to scan. But I do think it does take away from the traditional idea of going to your neighborhood grocer. I absolutely agree that there should be more to Customer "Service" than getting them out as soon as possible. I am actually a big fan of the self checkout stands when I’m in a hurry and I don’t have anything too difficult to scan. But I do think it does take away from the traditional idea of going to your neighborhood grocer. I absolutely agree that there should be more to Customer “Service” than getting them out as soon as possible.

]]> By: Meg Zoller-Houston Realtor http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1387 Meg Zoller-Houston Realtor Fri, 10 Apr 2009 23:21:41 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1387 I also enjoyed the post from Jay; he hit the issue on the head exactly! Thanks for recaping for everyone: we are in the customer service industry and it should be our goal to have every client, site visitor and casual blog reader excited to come back for more. <abbr><em>Meg Zoller-Houston Realtor’s last blog post..<a href="http://www.finehomeshouston.com/blog/14/houston-real-estate-reaps-benefits-of-statewide-population-growth/" rel="nofollow">Houston Real Estate Reaps Benefits of Statewide Population Growth</a></abbr></em> I also enjoyed the post from Jay; he hit the issue on the head exactly! Thanks for recaping for everyone: we are in the customer service industry and it should be our goal to have every client, site visitor and casual blog reader excited to come back for more.

Meg Zoller-Houston Realtor’s last blog post..Houston Real Estate Reaps Benefits of Statewide Population Growth

]]> By: Greg @ San Diego Locksmith http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1361 Greg @ San Diego Locksmith Wed, 08 Apr 2009 03:32:52 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1361 It's all about customer service! In my business I can't allow customers to wait because they have to many options available to them and they will just call the next guy. In the grocery store you can imagine that someone with a cart full of grocery's wont want to go start over in another store. They may choose to not come back but sometimes you have to because you don't have other options. It's so frustrating because in so many different industry's customer service has just been thrown out the window all together!!! :( It’s all about customer service! In my business I can’t allow customers to wait because they have to many options available to them and they will just call the next guy. In the grocery store you can imagine that someone with a cart full of grocery’s wont want to go start over in another store. They may choose to not come back but sometimes you have to because you don’t have other options.

It’s so frustrating because in so many different industry’s customer service has just been thrown out the window all together!!! :(

]]> By: Mary@San Antonio Real Estate http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1357 Mary@San Antonio Real Estate Tue, 07 Apr 2009 01:39:09 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1357 I have noticed that since the economy slowed down that the service at restaurants has gotten better. I assume a few managers have had meetings with employees that customers come back to restaurants where they are treated well. <abbr><em>Mary’s last blog post..<a href="http://www.insidesanantoniorealestate.com/gains-for-january-don%E2%80%99t-make-up-for-past-year.html" rel="nofollow">Gains for February don’t make up for past year</a></abbr></em> I have noticed that since the economy slowed down that the service at restaurants has gotten better. I assume a few managers have had meetings with employees that customers come back to restaurants where they are treated well.

Mary’s last blog post..Gains for February don’t make up for past year

]]> By: rc jet engine http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1354 rc jet engine Mon, 06 Apr 2009 11:47:12 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1354 i agree with david, i ve been in web development too and we get the two kinds of customers as mentioned. good post andrew! <abbr><em>rc jet engine’s last blog post..<a href="http://rcjet.blogspot.com/2009/04/small-rc-jets.html" rel="nofollow">Small RC Jets</a></abbr></em> i agree with david, i ve been in web development too and we get the two kinds of customers as mentioned. good post andrew!

rc jet engine’s last blog post..Small RC Jets

]]> By: Paulo Pires http://www.teamaguilar.com/blogs/customer-management-is-not-customer-service/comment-page-1/#comment-1349 Paulo Pires Sat, 04 Apr 2009 21:55:38 +0000 http://www.teamaguilar.com/blogs/?p=828#comment-1349 Excellent! Excellent!

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